Stake Privacy Policy

This Privacy Policy describes how Stake collects, processes, protects, discloses, and destroys the personal data of its users in Argentina. The processing of personal information is based on the user’s express consent at the time of registration and when using the platform’s services. Stake is committed to ensuring that personal data is managed responsibly, transparently, and in accordance with applicable regulations. Acceptance of this policy implies full understanding of the practices described herein.

Privacy and Personal Data Protection

Stake manages the personal information of its users in Argentina with a commitment to protecting their privacy and ensuring data security at every stage of the process. The platform and the app implement appropriate technical and organizational measures to protect information against unauthorized access, loss, or unauthorized disclosure. The following details the main aspects related to the collection, use, and protection of personal data:

  1. Personally identifiable information, such as first name, last name, date of birth, and ID number, is collected.
  2. Contact information, including email address, phone number, and mailing address, is recorded.
  3. Financial data necessary to process deposits, withdrawals, and transactions on the platform is stored.
  4. Site activity information, such as betting history, gaming preferences, and browsing data, is recorded.
  5. Encryption measures and security protocols are used to protect the transmission and storage of data.
  6. Access to personal data is restricted to authorized personnel who require it to perform their duties.
  7. Regular security checks are conducted to detect and prevent potential vulnerabilities.
  8. Information is collected for specific and legitimate purposes and is not used in a manner inconsistent with those stated purposes.
  9. Data is retained for as long as necessary to comply with applicable legal and contractual obligations.
  10. Authentication and identity verification systems are used to protect user accounts.

Users have the right to access their personal data, request its correction or update, and request its deletion when appropriate, in accordance with current regulations. Likewise, they may object to the processing of their data under certain circumstances and request the portability of their information.

Stake complies with Argentina’s Law No. 25,326 on the Protection of Personal Data, as well as with the provisions of the Agency for Access to Public Information (AAIP), which acts as the data protection supervisory authority in the country. All information processing practices adhere to the principles of lawfulness, fairness, and transparency established by local legislation.

Purposes of the Use of Collected Information

The personal information collected by Stake in Argentina is used exclusively for legitimate purposes that have been previously defined and communicated to the user at the time of registration. Data processing is carried out on valid legal grounds, including the user’s consent, the performance of a contract, and compliance with legal obligations. Stake does not sell its users’ personal data or transfer it to third parties except as provided for in this policy. All data processing activities are carried out with full respect for users’ rights and the data protection regulations applicable in Argentina.

The main purposes for which the information is used are as follows:

  1. Manage the creation, maintenance, and closure of user accounts on the platform.
  2. Process deposits, withdrawals, and other financial transactions securely.
  3. Verify the user’s identity and comply with anti-money laundering and counter-terrorism financing procedures.
  4. Provide technical support and customer service for inquiries, complaints, or issues.
  5. Send account-related communications, security notifications, and service updates.
  6. Send information about promotions, bonuses, and site updates, provided the user has given their consent.
  7. Conduct statistical analyses and behavioral studies to improve the platform experience.
  8. Comply with applicable legal, regulatory, or judicial requirements in Argentina.
  9. Detect and prevent fraudulent activities, unauthorized access, or misuse of the service.
  10. Personalize the site’s content and features according to each user’s preferences and history.

All personal data processing activities have an appropriate legal basis and comply with the principles of proportionality and data minimization established by Argentine law. Transparency in the processing of information is an ongoing commitment of the platform to its users.

Access to and Management of Personal Information

Registered users on Stake can view, correct, or update their personal data directly from their account on the platform by accessing the settings or user profile section. If it is necessary to modify information that cannot be edited independently, the user may contact the support team through the designated channels, providing documentation to support the request. To request the deletion of personal data, the user must submit a formal request, which will be evaluated in accordance with applicable legal and contractual obligations that may require the retention of certain information for a specified period.

By using the platform’s services, the user consents to Stake conducting the necessary security verifications to confirm their identity and protect the integrity of their account. Similarly, the user agrees that the payment information provided will be managed by authorized electronic service providers, who operate under strict security and confidentiality standards. Stake takes all reasonable technical and organizational measures to preserve the privacy of personal data and ensure that its processing is carried out securely, limited to the stated purposes, and in compliance with current data protection regulations in Argentina.

Protection of Minors’ Privacy

Stake’s services are intended exclusively for individuals over the age of 18. Access to and use of the platform by minors is strictly prohibited, in accordance with Argentine laws regarding gambling and the protection of children and adolescents. The following details the applicable provisions regarding the privacy of minors:

  • Stake does not intentionally collect or process personal data from individuals under the age of 18.
  • The platform cannot automatically verify the age of all visitors without the presentation of valid documentation proving their age.
  • If a parent or legal guardian notices that a minor has provided personal data on the site, they must immediately contact the Stake support team.
  • Upon receiving a duly substantiated request from a legal representative, the minor’s data will be deleted from the platform’s records without undue delay.
  • Stake actively supports parental control measures and recommends that responsible adults supervise minors’ use of devices with internet access.
  • Any account created by a minor, once detected, will be suspended, and the associated data will be deleted in accordance with the platform’s internal procedures.

International Transfers of Personal Data

As part of Stake’s global operations, the personal data of users in Argentina may be processed in countries other than the user’s country of residence, where the platform’s servers or operational partners are located. By accepting this Privacy Policy and using the services offered, the user expressly consents to the transfer and processing of their data abroad in accordance with the purposes described in this document. Stake requires all its partners and suppliers to ensure levels of confidentiality and security equivalent to those established by Argentine data protection regulations. The key aspects of international transfers are outlined below:

  1. Data may be transferred to countries where Stake or its technology, payment, or compliance partners have an operational presence.
  2. All international transfers are carried out under contractual agreements that require the receiving parties to protect the information in accordance with appropriate security standards.
  3. Third-party service providers that receive personal data are subject to confidentiality obligations and may only use the information for the purposes for which it was shared.
  4. Stake implements technical and organizational measures to ensure that transfers do not compromise the integrity or security of personal data.
  5. In the event of changes to the destination countries or the partners involved in international data processing, this policy will be updated accordingly.
  6. Users have the right to request information about international transfers of their personal data by contacting the platform’s support team.

Use of Cookies on the Platform

Cookies are small text files that are stored on a user’s device when they visit a website, in order to record information about their browsing activity and preferences. Stake uses first-party and third-party cookies to collect usage statistics, analyze user behavior within the platform, personalize the browsing experience, and contribute to the continuous improvement of the service. The information collected through cookies allows the platform to understand how users interact with the available content, identify areas for improvement, and offer an experience better tailored to each user’s individual preferences. Data obtained through cookies is retained for up to twelve months, after which it is deleted or anonymized in accordance with the platform’s internal procedures. Users can manage or disable cookies through their browser settings; however, disabling certain cookies may affect the proper functioning of specific sections of the site.

Acceptance of the Privacy Policy

Access to and use of Stake’s services in Argentina implies full and unconditional acceptance of this Privacy Policy in the version in effect at the time the platform is used. The most recent version of this document, published on the official website, supersedes and renders all previous versions null and void, and is the only version applicable to the relationship between Stake and its users. Users are encouraged to review this policy periodically to stay informed about any updates to our personal data processing practices.

Privacy Practices Regarding Third Parties

Stake may share its users’ personal data with third parties under certain circumstances, including to comply with legal obligations, resolve disputes, or enforce contractual agreements. When the third parties involved are identified on the official website, users may contact them directly; otherwise, Stake will inform users of the purpose and scope of the data transfer at the time it occurs. By using the platform, the user consents to the sharing of their data in the circumstances described in this policy. The following are the main situations in which information may be disclosed to third parties:

  1. Payment service providers and financial transaction processors operating on behalf of the platform.
  2. Government agencies, regulators, or judicial authorities that require such information pursuant to a legal obligation or court order.
  3. Identity verification and fraud prevention companies that assist in compliance with security standards.
  4. Technology and infrastructure service providers that manage systems necessary for the platform’s operation.
  5. Business partners with whom collaboration agreements exist, always subject to strict confidentiality obligations.
  6. Analytics and statistics companies that process user behavior data for the purpose of improving the service, without identifying individual users.
  7. Customer service and technical support providers acting on behalf of the platform.
  8. In the event of a merger, acquisition, or transfer of assets, the data may be transferred to the successor entity, with prior notification to users.

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