Responsible Gaming

Gambling always involves a risk of financial loss. It’s important to keep this in mind before starting any gaming session.

At Stake, players have access to control tools designed to help keep their gaming within healthy limits. These tools allow you to enjoy the experience without compromising your financial stability or personal well-being.

Guidelines for Responsible Gambling

• Set a fixed budget before each session and stick to it without exception.
• Gamble only with money set aside for entertainment, not with essential funds.
• Set deposit, bet, and loss limits based on your actual means.
• Take regular breaks during gaming sessions.
• Do not try to recoup losses by increasing your bets.
• Remember that the results of games of chance are random and unpredictable.
• Use the self-exclusion or pause tools available on the platform and in the app whenever you feel it is necessary.
• Learn about support resources before gambling becomes a problem.

Gambling addiction is a serious condition that can affect every aspect of a person’s life. Recognizing the warning signs early on is a crucial step toward seeking help.

Warning Signs:

• Repeatedly betting more money than intended.
• Feeling the need to bet more frequently or in larger amounts to get the same thrill.
• Compulsively trying to recoup losses.
• Lying to family or friends about the time or money spent on gambling.
• Neglecting work, academic, or family responsibilities because of gambling.
• Experiencing irritability or anxiety when unable to gamble.
• Using money intended for essential expenses to gamble.
• Having unsuccessfully tried to cut back or stop gambling on several occasions.
• Taking out loans or incurring debt to finance gambling.
• Feeling that gambling is the only way to relieve stress or emotional distress.

If you recognize any of these signs in your behavior, it is important to seek professional guidance.

There are specific strategies to prevent gambling from becoming a problem and to regain control if it has already started to affect your life.

Practical recommendations:

• Set deposit and loss limits in your account settings and stick to them strictly.
• Enable the temporary or permanent self-exclusion feature if you feel you need a break from gambling.
• Keep track of your gambling activity to gain greater awareness of your habits.
• Set planned breaks between sessions.
• Talk to someone you trust about your relationship with gambling.
• Look for alternative entertainment activities that don’t involve betting.
• Consult a mental health professional specializing in addictive behaviors.
• Contact support organizations that specialize in gambling addiction.
• Avoid gambling while under the influence of alcohol, stress, or emotional distress.
• Use the protection tools available on the platform before the situation worsens.

If you have concerns about your gambling activity or need guidance on the available protection tools, the Stake support team is here to help.

Available contact channels:

• Live chat: Available directly from the platform, 24 hours a day, 7 days a week.
• Email: You can send your inquiry to [email protected] to receive personalized assistance.
• Social media: The Stake team is also available through the official channels on Twitter/X and Telegram for general inquiries.